Findhelp Information Services

211 Central Ontario

Office Phone 416-397-4636; 2-1-1 ; Administration 416-392-4605
Fax 416-392-4404
TTY Phone 1-888-340-1001
Address/Location Info
Address 1 St Clair Avenue W, Ste 1000
Toronto, ON M4V 1K6
View Google Map
Located In Community Toronto Central
Intersection Yonge St and St Clair Ave W
Accessibility Fully Accessible ; Partially Accessible - Wheelchair ; Easy access to elevator ; Washrooms not accessible
Description/Eligibility/Service Details
Description Provides community information services

211 * 416-397-4636 * provides confidential information and referral on a wide range of community, social services, health, and government programs * information counsellors assess, refer and advocate to assist persons in contacting appropriate services * information provided by telephone, e-mail, text and chat * Customer Service, *

Data and resource coordination services -- including local and Ontario-wide web resources of community, health, social and related government services such as * Update Desk,

Training And Outreach Requests * * provides training on assessment, information, referral, interviewing, communication and advocacy skills (fee charged) * outreach presentations (free)

Partnership Opportunities * 416-392-4605 ext 101 * information on partnerships for development of community directories, databases or helplines
Hours 2-1-1 -- Mon-Sun 24 hours * office Mon-Fri 8:30am-4:30pm
Areas Served Durham Region ; Peel Region - Some services provided for residents of Peel ; Toronto (City of) ; York Region
Fees Publications - Fees for most ; None - Helplines free ; None - Helplines free ; Fees for training services * free membership *
Languages English - 24 hours ; French - 24 hours ; Amharic ; Arabic ; Chinese (Cantonese) ; Chinese (Mandarin) ; Czech ; Filipino ; Hindi ; Italian ; Punjabi ; Russian ; Slovak ; Somali ; Spanish ; Swahili ; Tigrinya ; Urdu ; *Telephone interpretation to access service can be arranged for over 180 languages
Contact Information
Social Media Facebook Facebook:
Twitter Twitter:
Website Website:
Primary Executive Sue Wilkinson, Executive Director
Other Info
Alternate Name 211 Toronto
Funding City / Town - Toronto ; Provincial - Ontario ; United Way
Service Level (70) Community Information
Subjects Community information centres ; Employment ; Homeless people ; Information and referral ; Job search training ; Online searching ; Publications
Service Categories Comprehensive Information and Referral ; Job Information ; Job Search Resource Centres ; Resume Preparation Assistance ; Shelter Information Services

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Child Development Resource Connection Peel cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality.