Distress Centres of Greater Toronto

Brampton, 24 Hour Helplines/Suicide Crisis Line/Multilingual Distress Lines

Record #: CWL0262
Last Modified: 09 Jul 2024
Last Full Update: 24 May 2024

Phone

Office Phone Mississauga/Brampton: 905-459-7777 
Caledon: 1-877-298-5444 
Toronto: 416-408-4357
Fax 1-888-658-8577

Address/Location Info

Located In Community Brampton
Site Location Brampton
Mailing Address Box 243 
Adelaide PO E 
Toronto, ON M5C 2J4

Description/Eligibility/Service Details

Description Trained volunteer responders provide support for people struggling with overwhelming emotional distress, social marginalization and mistreatment, or having thoughts of suicide. Provides free telephone support in English and 8 languages, for the diverse population of Toronto, Peel, and the GTA through the following programs and services: 
 
Helpline (English) - Daily 24 hours 
well-trained volunteer responders provide timely support to people struggling with emotional distress, social marginalization and mistreatment, or having thoughts of suicide 
 
9-8-8 Suicide Crisis Helpline 
a new helpline for anyone across Canada who is thinking about suicide, or who is worried about someone they know. Call or text 9-8-8 toll-free, anytime for support in English and French 
 
Multilingual Distress Lines - Support in 8 languages, Mon-Fri 10am-10pm 
trained volunteers assist people in the areas of emotional distress, relationship issues, and life changes. English service offered daily 24 hours. Service also offered in 8 other languages: Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi and Urdu 
 
Survivors of Suicide and Homicide Loss 
those who have lost someone to a suicide or homicide experience a number of short and longer term impacts including social and mental health impacts. Open conversations with trusted individuals and peers helps to process feelings of loss and isolation and provides help to navigate the journey of healing and loss 
 
Services provided via phone and text 
 
Volunteer opportunities available
Hours Admin: Mon-Fri 9am-5pm * Service Helplines: daily 24 hours * Text Line 4pm-12midnight * Multilingual Distress Lines Mon-Fri 10am-10pm
Areas Served Etobicoke North ; Peel Region ; * TeleCheck and Touching Base program: catchment area of Ontario Health atHome -Brampton (Central West) and Mississauga
Eligibility 55+ for TeleCheck Seniors Program * 16 and older for Touching Base Program * other programs open to all
Fees None
Languages English ; Chinese (Cantonese) ; Chinese (Mandarin) ; Hindi ; Portuguese ; Punjabi ; Spanish ; Urdu

Contact Information

Social Media Website: www.dcogt.com
E-Mail info@dcogt.com
Website www.dcogt.com

Other Info

Alternate Name Formerly Spectra Helpline and Toronto Distress Centre - merged in 2019 - now Distress Centres of Greater Toronto (DCGT) ; Formerly Telecare Distress Centre and Distress Centre Peel - merged December 2012 ; Spectra Community Support Services
Print Material brochures and posters available
Established Distress Centre Peel (1973) and Telecare Brampton (1975), Spectra Helpline (2012), Distress Centres of Greater Toronto (2019)
Funding Regional / Municipal - Region of Peel ; Provincial ; Fundraising ; United Way - Region of Peel ; Foundation - Ontario Trillium Foundation
Service Level (50) Non Profit

Subjects

Subjects Adults ; Crisis intervention ; Distress lines ; Family support ; Information and referral ; Mental health ; Safety ; Seniors ; Suicide prevention ; Telephone support ; Volunteer opportunities ; Young adults
Service Categories Call Centre Volunteer Opportunities ; General Crisis Intervention Hotlines ; Postpartum Mothers ; Specialized Information and Referral ; Talklines/Warmlines ; Telephone Reassurance